From Stored to Served: Unlocking the Power of Information
🧠 Model in Motion: Clear, actionable AI insights - no hype, no jargon.
Opening Insight: Serve the information stored inside the org and powerup your teams
Information, if served right can make orgs faster and efficient. Most teams and leaders struggle in getting the right information in right time. With AI, this became simpler.
AI understands context, can process vast knowledge bases, and deliver specific, useful output. This shift - from Search to Serve - is a foundational change. A change that promises to reboot the org processes with faster turnaround.
Two examples:
McKinsey built an inhouse AI assistant called ‘Lilli’ consolidating their entire knowledge base. This chatbot today helps over 75% of their employees with the historical learning.
As per Erik Roth, a senior partner at McKinsey:
Lilli aggregates our knowledge and capabilities in one place … allowing us to spend more time with clients activating those insights and recommendations and maximizing the value we can create.
At my previous org, the policy and compliance teams used to get hundreds of queries from different business units. Each query used to take over 2 days and a lot of manual vetting. We created a simple GPT (without any coding) feeding it with our internal and external policy documents. The tool became a go-to place for all policy document with other teams requesting for their solutions as well.
Where to start?
Ask yourself: Where is information available & used - but not served?
Such as repeated questions, heavy research, or document-heavy approvals. Start looking for No-code simpler tools that can be quickly started and implemented.
🔍 Strategic Signals This Week
📰 Bootstrapped, 8-membered Base44 sells for $80m to Wix
Wix has acquired Israel-based Vibe Coding platform Base 44 on an all-cash $80m deal. This deal becomes significant as AI code assistants are gaining popularity. Cursor, the leader in this space, recently raised $900m on a $9B valuation.
Why it matters for CXOs:
AI is making engineers extremely productive. If you’re still wondering if you should get your team's access to Cursor or Copilot, please don’t. The productivity boost it gives far compensates for the costs. And it’s a great selling point for hiring.
💬 Leadership Signal
“We stopped chasing AI capabilities and started mapping out business problems. That’s how the wins came.”
CTO, B2B SaaS company (Interviewed last month)
🟢 Takeaway: Your org doesn’t need more AI capability. It needs better problem framing.
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